Privacy Policy

Last Updated: June 30, 2024

This privacy policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use the service and informs you about your privacy rights and how the law protects you.

Data Controller

We are the data controller for the processing of the personal data that we handle about our customers and partners. You can find our contact information below.

Company Name: Cendo ApS

Address: Ved Bommen 28 St 6, 2820 Gentofte

CVR No.: 44757370

It is not required for our company to have an external DPO, but if you have any questions regarding the processing of your personal data, you can contact us via info@cendo.ai.

Website Visits

When you visit our website, we use cookies to ensure the website functions properly.

Personal Information

Types of Personal Information We Collect

We may collect and process the following types of information:

  • Name
  • Email address
  • Phone number
  • Information about device and browser
  • Chat and search history
  • Other information you actively share with us through our AI solutions

Purpose of Processing Personal Data

We use personal data for the following purposes:

  • To provide and improve our AI solutions
  • To customize and personalize the user experience
  • To provide customer service and support
  • To analyze the use of our services and improve their functionality
  • To comply with legal obligations

Our processing of personal data is based on the following legal grounds:

  • Consent, which can be withdrawn at any time
  • Fulfillment of a contract
  • Compliance with a legal obligation
  • Our legitimate interests, where these do not override your rights and freedoms

Data Subject Rights

You have the right to:

  • Request access to the personal data we process
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to processing
  • Request restriction of processing
  • Receive information in a structured, commonly used, and machine-readable format
  • File a complaint with a supervisory authority

You can learn more about your rights in the Danish Data Protection Agency’s guide on data subject rights, which you can find on datatilsynet.

Accounting

Cendo retains all accounting records in accordance with the Danish Bookkeeping Act. This includes invoices and similar records, which may contain personal information such as name, address, and service description. The legal basis for processing this personal data for accounting purposes is Article 6(1)(c) of the GDPR. This information is retained for at least 5 years after the end of the current financial year.

Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or destruction. Read more about our security here: Data and Security.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The latest version will always be available on our website. We encourage you to regularly review the policy for any changes.

Contact Us

If you have any questions or concerns regarding our privacy policy or our processing of your personal data, please feel free to contact us at info@cendo.ai or +45 31 40 89 98.