Privacy Policy for Duroc Machine Tool Danmark, Filial af Duroc Machine Tool Holding AB, Sverige AI Assistant

Last updated: September 29, 2025

1. Introduction

Welcome to our AI Assistant, operated by Duroc Machine Tool Danmark, Filial af Duroc Machine Tool Holding AB, Sverige in collaboration with Cendo ApS.
We are committed to protecting your personal data and ensuring that your rights are respected in accordance with GDPR.

2. Data Controller and Data Processor

  • Data Controller: Duroc Machine Tool Danmark, Filial af Duroc Machine Tool Holding AB, Sverige, Ribevej 14, 8940 Randers SV, info.machinetool.dk@duroc.com
  • Data Processor: Cendo ApS, Ved Bommen 28 st 6, 2820 Gentofte, info@cendo.ai

3. Types of Data Collected

We may collect and process the information you choose to share in your conversation with our AI Assistant.
This may include personal data and other information, depending on what you share.

4. Purpose of Data Collection

We collect and process your personal data for the following purposes:

  • To respond to your inquiries and provide you with relevant information.
  • To improve our services.
  • To contact you if necessary.

By using our AI Assistant, you consent to us collecting and processing the information you share, as described in this policy.

6. Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Retention Period

We store your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
After that, the information will be securely deleted or anonymized.

8. Your Rights

You have the following rights regarding your personal data:

  • Right of access: You can request access to the personal data we hold about you.
  • Right to rectification: You can request the correction of inaccurate or incomplete information.
  • Right to erasure: You can request the deletion of your personal data under certain circumstances.
  • Right to restriction of processing: You can request that the processing of your personal data be restricted under certain circumstances.
  • Right to data portability: You can request the transfer of your personal data to another data controller.
  • Right to object: You can object to the processing of your personal data if the processing is based on our legitimate interests.

9. Contact Information

If you have any questions or concerns about this privacy policy or our processing of your personal data, you can contact us:

Cendo ApS
📧 info@cendo.ai
📞 +45 31 40 89 98

10. Changes to This Policy

We reserve the right to update this privacy policy from time to time.
Any changes will be published on our website, and we encourage you to review the policy regularly.