Real-time reply suggestions
AI Copilot helps answer enquiries with intelligent one-click reply suggestions, giving customers faster answers.
LIVECHAT WITH AI COPILOT
LiveChat with AI Copilot creates smarter customer service.
Save time and unlock the potential of AI. Copilot helps your team answer faster and collaborate more effectively — without losing the human connection.
Get a quote ↗︎✓ Human service, assisted by AI
AI COPILOTReply suggestion ready
0.4 sec.“Of course — I can help you find the right solution. May I ask which model you are considering?”
Benefits of Cendo LiveChat with AI Copilot
Give employees better tools in real time and let the AI Assistant take over when the team is unavailable.
Switch between LiveChat and AI
Activate the AI Assistant when you are unavailable and switch back to human service whenever you want.
Collaborate across your team
Forward chats to other agents and collaborate directly through the platform’s internal chat.
AI assists without breaks
Let the AI Assistant take over after closing time. It answers enquiries throughout the night after employees have gone home.
Deeper customer insights
We analyse chat data to identify patterns and preferences, giving you deeper insight into customer needs.
Record important information
Keep track of customer details and conversations with the built-in notes feature and deliver more personal service.
From your knowledge to a solution ready for your customers.
We collect your knowledge
We collect information from your website and other relevant sources. You do not need to lift a finger — we take care of it.
Tailored to your needs
We tailor the AI Assistant to your needs and preferences so customer questions are answered accurately and efficiently.
Tested in multiple stages
We systematically review and test the AI Assistant’s answers before making the solution available to customers.
Ready with one script
You receive a script that can be added to your website. Cendo handles the remaining code and ongoing operations.
AUTOHUSET VESTERGAARD
“Cendo’s pricing structure is competitive and aligned with market expectations. We also see it as a major advantage that they continuously improve and develop their products. We are therefore convinced that choosing Cendo as a partner is not only a sound investment but also a long-term strategic advantage for our business.”
Anders DuelundCTO, Autohuset Vestergaard
READY FOR SMARTER CUSTOMER SERVICE?Give your team a Copilot
Give your team a Copilot
in every customer conversation.
Discover how LiveChat and AI can work together in your customer service.
Get a quote ↗︎